Privacy policy
Privacy Notice
This Privacy Policy, made in compliance with current European legislation on privacy (Regulation (EU)
2016/679 – hereinafter "GDPR"), explains how Jupilò S.r.l.s. (referred to as "Jupilò") can process the
personal data of users who interact with the services of the www.jupilo.it website (referred to as "Site"),
both through simple consultation and through the use of specific services made available through the Site
(for example the purchase of products, assistance, etc.).
This information is provided exclusively for this website and not for other websites that may be consulted
by the user through hypertext links potentially published on this site.
DATA CONTROLLER OF PERSONAL DATA
The data controller is Jupilò S.r.l.s., with registered office in Via Cardinal De Luca, 3 – 00196 Rome (Italy),
tax code or VAT number 16687741005.
TYPE OF DATA PROCESSED
- Navigation data
The computer systems and software procedures used to operate the Site acquire, during their normal
operation, some personal data whose transmission is implicit in the use of Internet communication
protocols. This information is not collected to be associated with identified interested parties, but by their
very nature could, through processing and association with data held by third parties, allow users to be
identified. This category of data includes IP addresses or domain names of the computers used by users
connecting to the Site, the addresses in URI (Uniform Resource Identifier) / URL (Uniform Resource Locator)
notation of the requested resources, the time of the request, the method used to submit the request to the
server, the size of the file obtained in response, the numerical code indicating the status of the response
given by the server (successful, error, etc.) and other parameters relating to the operating system and the
user's computer environment. These data are used for the sole purpose of obtaining anonymous statistical
information on the use of the Site to check its correct functioning, to identify anomalies and / or abuses.
The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site
or third parties.
- Data voluntarily provided by the user
Jupilò collects and will process the Personal Data you directly and knowingly provide through the Site on
your online purchase order, and / or your registration on the Site and / or newsletter service, and / or a
request for assistance to the email addresses indicated. These voluntary acts involve the subsequent
acquisition of personal data voluntarily entered by the user and may include, for example, name and
surname, postal address and e-mail address, telephone and date of birth. Furthermore, the optional,
explicit and voluntary sending of e-mails through the addresses indicated on the Site entails the subsequent
acquisition of the sender's address, necessary to respond to requests, as well as any other personal data
included in the message sent. With reference to these types of data, we invite you to include in your
communications, only the personal data strictly necessary for the management of your request, thus
excluding information that is not relevant and / or that may fall within the category of particular categories
of personal data referred to in art. 9 of the Regulation ([...] personal data revealing racial or ethnic origin,
political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric
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data intended to uniquely identify a natural person, data concerning health or data concerning a person's
sex life or sexual orientation).
- Data processed on the basis of services rendered online
This Privacy Policy is also intended for the processing of data voluntarily provided by you for the purpose of
performing the services rendered online, with particular reference to the following services:
- registration and access to your personal area, in which your personal data, contact details, shipping
addresses, credit cards, product preferences may be processed (based on the data saved by you). The data
of any credit cards saved in your personal area will be managed through an external service provider, in
compliance with PCI regulations;
- conclusion and execution of purchase contracts (including order status verification service), in which your
personal data, contact data and data relating to the delivery address of the products purchased will be
processed, as well as any information relating to your shopping experience, including confirmation of
payment received through the Shopify platform which receives them in turn from the various operators
that manage the various payment methods; in this regard, it should be noted that, following your choice to
use these payment methods, Apple and PayPal, as independent data controllers, will communicate to
Jupilò, through the Shopify platform, the circumstance of payment and the information necessary for
shipping the order;
- carrying out any returns, in the context of which your personal data, contact data and related to the
address of any collection of the returned products will be processed, as well as any information relating to
your purchase and return experience;
- specific assistance to the Customer, who may request suggestions or other information relating to the
products;
- wishlist service, through which you can add items to your purchase wish list;
- product availability communication service;
In general, moreover, the Data Controller will process any information relating to your purchases (type of
product, date of purchase, amount spent and, in general, your purchase choices, your preferences and your
browsing behavior on the Site) and deriving from the activities carried out online within the Site for
profiling purposes, with and without personalized repercussions, as better specified below; the Data
Controller will also process the information deriving from your choices to personalize the contents of the
newsletter.
- Third party data voluntarily provided by the user
In the use of the services of the Site, personal data of third parties may be processed, communicated by
you to Jupilò (such as, for example, in the case of data released for the purchase of products to be sent to
third parties; for payments concluded with bank details of third parties; for billing purposes). With respect
to these hypotheses, you act as an independent data controller, assuming all the obligations and
responsibilities of the law. In this sense, you confer on this point the widest indemnity with respect to any
dispute, claim, request for compensation for damage from processing, etc. that should reach the Data
Controller from third parties, whose personal data have been processed through your use of the services of
the Site in violation of the applicable rules on the protection of personal data. In any case, if you provide or
otherwise process personal data of third parties in the use of the Site, you guarantee from now on -
assuming all related responsibility - that this particular hypothesis of treatment is based, where necessary,
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on the prior acquisition - on your part - of the consent of the third party to the processing of information
concerning him.
- Cookies and other tracking technologies
To ensure the functioning of the Site and improve the service offered, cookies are used on the Site. Cookies
are small text files that the sites visited by the user send to his terminal (usually to the browser), where
they are stored before being re-transmitted to the same sites at the next visit by the same user.
Some operations could not be performed without the use of cookies, which in some cases are therefore
technically necessary for the very functioning of the site. To learn more about cookies and other collection
technologies, please visit www.allaboutcookies.org while for more information, learn about the cookies
used on the Site and possibly disable them and / or deny consent please refer to the cookie policy.
- Social Media
For information on the processing of personal data carried out by the managers of Social Media platforms,
please refer to the information provided by them through the respective privacy policies. The Data
Controller processes the personal data provided by users through the pages of dedicated Social Media
platforms, as part of its corporate promotion and advertising purposes, to manage interactions with users
(comments, public posts, messages, shares, etc.) in compliance with current legislation on the protection of
personal data and this notice; where necessary, the user's consent is collected, informing from time to time
about the purposes and optional nature of the provision.
Personal or "sensitive" data entered in comments or public posts within social media channels may be
removed.
The platforms used are:
Instagram https://www.instagram.com; Facebook https://www.facebook.com
PURPOSES OF THE TREATMENT
Personal Data may be used for the following purposes:
(a) to respond and satisfy all your requests and therefore to manage the relationship between you and
Jupilò;
(b) to process your online purchase order and therefore to carry out all order management activities
(including the administrative management of the contract, the shipment of products, the management of
payments, credits and any disputes and the prevention of fraud), as well as in fulfillment of all obligations
imposed by the laws and regulations in force.
Furthermore, with your prior consent, Personal Data may be entered into the Jupilò customer database and
processed, together with the details of your purchases, for the following purposes:
(c) profiling purposes: for the elaboration of studies, surveys, analyses and statistical and / or market
research individual or group, in relation to your preferences on our products, in order to offer a
personalized service to your needs and promote initiatives and activities, commercial, cultural and
recreational that may interest you;
4
(d) marketing purposes: to contact you and/or send you (by post, telephone, e-mail and other forms of
electronic communication) information and promotional communications, including commercial
communications, newsletters, advertising material, catalogues and invitations to events, relating to Jupilò
products and services.
The user's personal data, adequate, relevant and limited to what is necessary, will be processed by Jupilò in
a lawful, correct and transparent manner towards you and in such a way as to guarantee adequate security
of the same.
PROCESSING METHODS
Personal Data will be processed using suitable electronic or automated, computerized and telematic tools,
or through manual paper processing, with logic strictly related to the purposes for which the personal data
were collected and, in any case, in such a way as to guarantee the security and confidentiality of the data.
Personal Data will be processed by internal Jupilò personnel authorized for this purpose to process as part
of the performance of the assigned work duties, and possibly as necessary and / or instrumental for the
execution of the purposes indicated above by external parties who will act on behalf of Jupilò as external
data processors (e.g. service providers, shippers, technicians who carry out the maintenance of IT services,
companies that Jupilò may use for the creation and/or management of promotional campaigns for its
products or services, etc.).
NATURE OF THE PROVISION
The provision of Personal Data is optional.
However, if you wish to place a purchase order for the products offered on the Site and/or receive
information on Jupilò's products and services and/or contact us to request information and/or assistance,
you must fill in all the fields indicated as mandatory in the relevant Personal Data collection forms.
The processing of your data for the purposes referred to in letters (c) and (d) of the paragraph "Purposes of
the Treatment" is subject to your explicit consent. Any refusal to grant consent does not produce any other
effect than that of not being able to offer you a personalized service and inform you about initiatives that
may interest you and / or send you any other commercial information on products, initiatives and events of
Jupilò.
You may at any time modify or revoke your consent or oppose the processing by writing to the address
indicated in the "Contacts" section.
COMMUNICATION AND DISSEMINATION OF DATA
Your Personal Data, as necessary and/or instrumental for the execution of the purposes indicated above,
may be processed on behalf of Jupilò by external parties who will act as Data Processors who belong to
companies, consultants and professional firms that provide assistance and / or advice, or who carry out, on
behalf of Jupilò, services connected and instrumental to the purposes of data processing.
Your Data may be transferred abroad in accordance with the provisions of applicable law, including to
countries outside the European Union where the Company pursues its interests, adopting security
measures and necessary precautions in order to guarantee an adequate level of data security.
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Personal Data will not be used for promotional purposes of third parties or related to products, services or
initiatives not coming from Jupilò and will in no case be disseminated to indeterminate subjects.
RIGHTS OF DATA SUBJECTS
You, as a data subject, can exercise the rights referred to in Articles. 15-22 GDPR and revoke at any time the
consent given without prejudice to the lawfulness of the processing carried out before the revocation.
In particular, you may request access to your Personal Data pursuant to art. 15 GDPR, the correction
pursuant to art. 16 GDPR, the cancellation of the same pursuant to art. 17 GDPR, the limitation of
processing in the cases provided for by art. 18 of the GDPR as well as to obtain the portability of data
concerning you in the cases provided for by art. 20 of the GDPR.
You can make a request to object to the processing of your data pursuant to art. 21 of the GDPR in which to
give evidence of the reasons justifying the opposition: the Data Controller reserves the right to evaluate
your request, which would not be accepted in the event of the existence of binding legitimate reasons to
proceed with the processing that prevail over your interests, rights and freedoms.
Requests should be sent in writing to the Data Controller at the addresses indicated in the "Contacts"
section of this statement.
DURATION OF TREATMENT
Your personal data will be processed and stored for the time necessary for the execution of the purposes
for which they were collected and in accordance with the storage times provided for by the applicable
regulations or until you revoke the consent given for the treatments where required. Subsequently,
personal data will be automatically deleted or permanently anonymized.
CHANGES
The Data Controller reserves the right to modify or simply update its content, in part or completely, also
due to changes in the applicable legislation. The Data Controller therefore invites you to regularly visit this
section to become aware of the most recent and updated version of the Privacy Policy in order to be always
updated on the data collected and on the use made of it by Jupilò.
CONTACTS
To exercise the above rights or for any other request, you can write to the Data Controller at the physical
address indicated above, or through the e-mail contact amministrazione@jupilo.it, preferably inserting in
the subject of the communication the words "request to exercise privacy rights".
This Privacy Policy, made in compliance with current European legislation on privacy (Regulation (EU)
2016/679 – hereinafter "GDPR"), explains how Jupilò S.r.l.s. (referred to as "Jupilò") can process the
personal data of users who interact with the services of the www.jupilo.it website (referred to as "Site"),
both through simple consultation and through the use of specific services made available through the Site
(for example the purchase of products, assistance, etc.).
This information is provided exclusively for this website and not for other websites that may be consulted
by the user through hypertext links potentially published on this site.
DATA CONTROLLER OF PERSONAL DATA
The data controller is Jupilò S.r.l.s., with registered office in Via Cardinal De Luca, 3 – 00196 Rome (Italy),
tax code or VAT number 16687741005.
TYPE OF DATA PROCESSED
- Navigation data
The computer systems and software procedures used to operate the Site acquire, during their normal
operation, some personal data whose transmission is implicit in the use of Internet communication
protocols. This information is not collected to be associated with identified interested parties, but by their
very nature could, through processing and association with data held by third parties, allow users to be
identified. This category of data includes IP addresses or domain names of the computers used by users
connecting to the Site, the addresses in URI (Uniform Resource Identifier) / URL (Uniform Resource Locator)
notation of the requested resources, the time of the request, the method used to submit the request to the
server, the size of the file obtained in response, the numerical code indicating the status of the response
given by the server (successful, error, etc.) and other parameters relating to the operating system and the
user's computer environment. These data are used for the sole purpose of obtaining anonymous statistical
information on the use of the Site to check its correct functioning, to identify anomalies and / or abuses.
The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site
or third parties.
- Data voluntarily provided by the user
Jupilò collects and will process the Personal Data you directly and knowingly provide through the Site on
your online purchase order, and / or your registration on the Site and / or newsletter service, and / or a
request for assistance to the email addresses indicated. These voluntary acts involve the subsequent
acquisition of personal data voluntarily entered by the user and may include, for example, name and
surname, postal address and e-mail address, telephone and date of birth. Furthermore, the optional,
explicit and voluntary sending of e-mails through the addresses indicated on the Site entails the subsequent
acquisition of the sender's address, necessary to respond to requests, as well as any other personal data
included in the message sent. With reference to these types of data, we invite you to include in your
communications, only the personal data strictly necessary for the management of your request, thus
excluding information that is not relevant and / or that may fall within the category of particular categories
of personal data referred to in art. 9 of the Regulation ([...] personal data revealing racial or ethnic origin,
political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric
2
data intended to uniquely identify a natural person, data concerning health or data concerning a person's
sex life or sexual orientation).
- Data processed on the basis of services rendered online
This Privacy Policy is also intended for the processing of data voluntarily provided by you for the purpose of
performing the services rendered online, with particular reference to the following services:
- registration and access to your personal area, in which your personal data, contact details, shipping
addresses, credit cards, product preferences may be processed (based on the data saved by you). The data
of any credit cards saved in your personal area will be managed through an external service provider, in
compliance with PCI regulations;
- conclusion and execution of purchase contracts (including order status verification service), in which your
personal data, contact data and data relating to the delivery address of the products purchased will be
processed, as well as any information relating to your shopping experience, including confirmation of
payment received through the Shopify platform which receives them in turn from the various operators
that manage the various payment methods; in this regard, it should be noted that, following your choice to
use these payment methods, Apple and PayPal, as independent data controllers, will communicate to
Jupilò, through the Shopify platform, the circumstance of payment and the information necessary for
shipping the order;
- carrying out any returns, in the context of which your personal data, contact data and related to the
address of any collection of the returned products will be processed, as well as any information relating to
your purchase and return experience;
- specific assistance to the Customer, who may request suggestions or other information relating to the
products;
- wishlist service, through which you can add items to your purchase wish list;
- product availability communication service;
In general, moreover, the Data Controller will process any information relating to your purchases (type of
product, date of purchase, amount spent and, in general, your purchase choices, your preferences and your
browsing behavior on the Site) and deriving from the activities carried out online within the Site for
profiling purposes, with and without personalized repercussions, as better specified below; the Data
Controller will also process the information deriving from your choices to personalize the contents of the
newsletter.
- Third party data voluntarily provided by the user
In the use of the services of the Site, personal data of third parties may be processed, communicated by
you to Jupilò (such as, for example, in the case of data released for the purchase of products to be sent to
third parties; for payments concluded with bank details of third parties; for billing purposes). With respect
to these hypotheses, you act as an independent data controller, assuming all the obligations and
responsibilities of the law. In this sense, you confer on this point the widest indemnity with respect to any
dispute, claim, request for compensation for damage from processing, etc. that should reach the Data
Controller from third parties, whose personal data have been processed through your use of the services of
the Site in violation of the applicable rules on the protection of personal data. In any case, if you provide or
otherwise process personal data of third parties in the use of the Site, you guarantee from now on -
assuming all related responsibility - that this particular hypothesis of treatment is based, where necessary,
3
on the prior acquisition - on your part - of the consent of the third party to the processing of information
concerning him.
- Cookies and other tracking technologies
To ensure the functioning of the Site and improve the service offered, cookies are used on the Site. Cookies
are small text files that the sites visited by the user send to his terminal (usually to the browser), where
they are stored before being re-transmitted to the same sites at the next visit by the same user.
Some operations could not be performed without the use of cookies, which in some cases are therefore
technically necessary for the very functioning of the site. To learn more about cookies and other collection
technologies, please visit www.allaboutcookies.org while for more information, learn about the cookies
used on the Site and possibly disable them and / or deny consent please refer to the cookie policy.
- Social Media
For information on the processing of personal data carried out by the managers of Social Media platforms,
please refer to the information provided by them through the respective privacy policies. The Data
Controller processes the personal data provided by users through the pages of dedicated Social Media
platforms, as part of its corporate promotion and advertising purposes, to manage interactions with users
(comments, public posts, messages, shares, etc.) in compliance with current legislation on the protection of
personal data and this notice; where necessary, the user's consent is collected, informing from time to time
about the purposes and optional nature of the provision.
Personal or "sensitive" data entered in comments or public posts within social media channels may be
removed.
The platforms used are:
Instagram https://www.instagram.com; Facebook https://www.facebook.com
PURPOSES OF THE TREATMENT
Personal Data may be used for the following purposes:
(a) to respond and satisfy all your requests and therefore to manage the relationship between you and
Jupilò;
(b) to process your online purchase order and therefore to carry out all order management activities
(including the administrative management of the contract, the shipment of products, the management of
payments, credits and any disputes and the prevention of fraud), as well as in fulfillment of all obligations
imposed by the laws and regulations in force.
Furthermore, with your prior consent, Personal Data may be entered into the Jupilò customer database and
processed, together with the details of your purchases, for the following purposes:
(c) profiling purposes: for the elaboration of studies, surveys, analyses and statistical and / or market
research individual or group, in relation to your preferences on our products, in order to offer a
personalized service to your needs and promote initiatives and activities, commercial, cultural and
recreational that may interest you;
4
(d) marketing purposes: to contact you and/or send you (by post, telephone, e-mail and other forms of
electronic communication) information and promotional communications, including commercial
communications, newsletters, advertising material, catalogues and invitations to events, relating to Jupilò
products and services.
The user's personal data, adequate, relevant and limited to what is necessary, will be processed by Jupilò in
a lawful, correct and transparent manner towards you and in such a way as to guarantee adequate security
of the same.
PROCESSING METHODS
Personal Data will be processed using suitable electronic or automated, computerized and telematic tools,
or through manual paper processing, with logic strictly related to the purposes for which the personal data
were collected and, in any case, in such a way as to guarantee the security and confidentiality of the data.
Personal Data will be processed by internal Jupilò personnel authorized for this purpose to process as part
of the performance of the assigned work duties, and possibly as necessary and / or instrumental for the
execution of the purposes indicated above by external parties who will act on behalf of Jupilò as external
data processors (e.g. service providers, shippers, technicians who carry out the maintenance of IT services,
companies that Jupilò may use for the creation and/or management of promotional campaigns for its
products or services, etc.).
NATURE OF THE PROVISION
The provision of Personal Data is optional.
However, if you wish to place a purchase order for the products offered on the Site and/or receive
information on Jupilò's products and services and/or contact us to request information and/or assistance,
you must fill in all the fields indicated as mandatory in the relevant Personal Data collection forms.
The processing of your data for the purposes referred to in letters (c) and (d) of the paragraph "Purposes of
the Treatment" is subject to your explicit consent. Any refusal to grant consent does not produce any other
effect than that of not being able to offer you a personalized service and inform you about initiatives that
may interest you and / or send you any other commercial information on products, initiatives and events of
Jupilò.
You may at any time modify or revoke your consent or oppose the processing by writing to the address
indicated in the "Contacts" section.
COMMUNICATION AND DISSEMINATION OF DATA
Your Personal Data, as necessary and/or instrumental for the execution of the purposes indicated above,
may be processed on behalf of Jupilò by external parties who will act as Data Processors who belong to
companies, consultants and professional firms that provide assistance and / or advice, or who carry out, on
behalf of Jupilò, services connected and instrumental to the purposes of data processing.
Your Data may be transferred abroad in accordance with the provisions of applicable law, including to
countries outside the European Union where the Company pursues its interests, adopting security
measures and necessary precautions in order to guarantee an adequate level of data security.
5
Personal Data will not be used for promotional purposes of third parties or related to products, services or
initiatives not coming from Jupilò and will in no case be disseminated to indeterminate subjects.
RIGHTS OF DATA SUBJECTS
You, as a data subject, can exercise the rights referred to in Articles. 15-22 GDPR and revoke at any time the
consent given without prejudice to the lawfulness of the processing carried out before the revocation.
In particular, you may request access to your Personal Data pursuant to art. 15 GDPR, the correction
pursuant to art. 16 GDPR, the cancellation of the same pursuant to art. 17 GDPR, the limitation of
processing in the cases provided for by art. 18 of the GDPR as well as to obtain the portability of data
concerning you in the cases provided for by art. 20 of the GDPR.
You can make a request to object to the processing of your data pursuant to art. 21 of the GDPR in which to
give evidence of the reasons justifying the opposition: the Data Controller reserves the right to evaluate
your request, which would not be accepted in the event of the existence of binding legitimate reasons to
proceed with the processing that prevail over your interests, rights and freedoms.
Requests should be sent in writing to the Data Controller at the addresses indicated in the "Contacts"
section of this statement.
DURATION OF TREATMENT
Your personal data will be processed and stored for the time necessary for the execution of the purposes
for which they were collected and in accordance with the storage times provided for by the applicable
regulations or until you revoke the consent given for the treatments where required. Subsequently,
personal data will be automatically deleted or permanently anonymized.
CHANGES
The Data Controller reserves the right to modify or simply update its content, in part or completely, also
due to changes in the applicable legislation. The Data Controller therefore invites you to regularly visit this
section to become aware of the most recent and updated version of the Privacy Policy in order to be always
updated on the data collected and on the use made of it by Jupilò.
CONTACTS
To exercise the above rights or for any other request, you can write to the Data Controller at the physical
address indicated above, or through the e-mail contact amministrazione@jupilo.it, preferably inserting in
the subject of the communication the words "request to exercise privacy rights".